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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emma G

June 26, 2025

5  out of  5
rating by Emma G
"Selena was extremely helpful and professional on multiple occasions. She made my out-of-state move much less stressful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph Kessler

June 20, 2025

5  out of  5
rating by Joseph Kessler
"Very respectful, knowledgeable and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tianna Quesenberry

June 6, 2025

5  out of  5
rating by Tianna Quesenberry
"Celina was incredibly helpful and so pleasant to work with! This is my first time moving to a new state, and she was very patient and supportive as she explained the process for getting settled with renter and auto insurance. The process was so much easier than I anticipated, and she eased a lot of the anxiety I had surrounding getting settled here. Thank you so much! I’m so happy with my choice to work with this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alejandro Velasquez

May 28, 2025

5  out of  5
rating by Alejandro Velasquez
"Atención al cliente excelente, hablan español son amables y atención rápida. Servicio a precios razonables y Yajaira explica todos los pormenores a clientes nuevos muy detalladamente"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Cintron

May 27, 2025

5  out of  5
rating by Jose Cintron
"Great and quick service. Worked with Yajaira, who was able to bet the price I had. Very nice person to work with."
We responded:
"Thank you, Jose, for your five-star review of our State Farm Insurance Agency and of Yajaira! We greatly appreciate your business and happy we were able to provide you a better price for your insurance. "
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Jenna Bolstad

May 19, 2025

5  out of  5
rating by Jenna Bolstad
"Selena, was great to work with. Got my insurance questions answered and policy written in an efficient and timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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mark b

May 15, 2025

5  out of  5
rating by mark b
"I'm a Maryland State Farm customer. I contacted this Cleveland branch to assist with Renter's Insurance for my daughter. I received a quick response to my initial online request for information and had terrific follow-up discussions in person with Yajaira, who provided a quote and no pressure. Pricing seemed fair and reasonable. Contract signed. Easy and no hassle. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Ratliff

May 8, 2025

5  out of  5
rating by Julie Ratliff
"I worked with Yajaira and I enjoyed her knowledge and how my needs were met. I highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joel Bosque

May 6, 2025

5  out of  5
rating by Joel Bosque
"Great, timely service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark McCowan

April 23, 2025

5  out of  5
rating by Mark McCowan
"Very informative and great rates !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Megan Wasson

April 18, 2025

5  out of  5
rating by Megan Wasson
"Selena provided great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Catherine Chermak

April 15, 2025

5  out of  5
rating by Catherine Chermak
"Selena was quick and friendly and got me set up with a quote and a new account in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jorge Joel Suero Polanco

April 3, 2025

5  out of  5
rating by Jorge Joel Suero Polanco
"Muy buen servicio al cliente muy buenas opciones de seguro, la chica que habla español es muy profesional un gusto que ella atienda a la comunidad hispana de Cleveland Yajaira!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ivearies

March 31, 2025

5  out of  5
rating by Ivearies
"I had a pleasant experience transferring my insurance from out of state. Every staff I spoke at the agency was knowledgeable and helpful, but Selena gets the award for providing excellent customer service. She patiently explained the process and provided the best service possible. Highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Devin Fabian

March 19, 2025

5  out of  5
rating by Devin Fabian
"Great experience working with this office. Not gonna do that very quick and helpful with their communication, responses, and getting us the insurance that we needed. Special shoutout to Yajaira for being on top of her game. 10/10 would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dureshahwar Lughmani

March 18, 2025

5  out of  5
rating by Dureshahwar Lughmani
"Very very respectful and honest service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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eustache romain

March 12, 2025

5  out of  5
rating by eustache romain
"Best experience at this office , Yajaira is a 5 Star understanding professional and always there to answer and support me ..highly recommend to give this office a call for your auto/ renters insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John LaGattuta

March 5, 2025

5  out of  5
rating by John LaGattuta
"Simply the best. Mimi is a goddess."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Spencer Barnes

February 19, 2025

5  out of  5
rating by Spencer Barnes
"Selena was very helpful after I ran into an issue online and needed some assistance. IMO insurance companies show their true colors once you need to make a claim, so I’ll update this in the future if needed, but so far very easy to work with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Damaris Bauzo Olaoluwa

February 18, 2025

5  out of  5
rating by Damaris Bauzo Olaoluwa
"Yajaira Vazquez help me thanks gracias por ayudarme a million s seguros de casa carrro y protección Insurance 🙏"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julievette Hernandez

February 14, 2025

5  out of  5
rating by Julievette Hernandez
"Si necesitas contactar un agente que hable español y sea amable y cooperativo debes ir a esta oficina. A mi me ayudo Yajaira fue muy amable y me aclaro todas mis dudas . Gracias!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sheila Flynn

January 30, 2025

5  out of  5
rating by Sheila Flynn
"My State Farm Insurance Agent Yajaira is top notch! She went above and beyond what she does to make my experience a very pleasant and notable one!! Thank you for the great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jason Dailey

Jason Dailey

January 27, 2025

5  out of  5
rating by Jason Dailey
"'ve traditionally used one of those fancy insurance brokers but decided this go around to switch things up. I'm glad I did. Sam identified many deficiencies in my now former policy and took the time to explain each line item to me. She worked with me to get me a policy I was really comfortable with. Sam spoke to me like a human not just a commission and really made me feel comfortable switching to state farm. I know state farm has gotten a lot of flak recently but if they continue to employ people like Sam, I'm sure the company would be unrivaled. I'm truly grateful for all her help. If anyone needs insurance don't hesitate to use Sam Beer! Great name, better person. Thank you again Sam!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rob Rosin

January 24, 2025

5  out of  5
rating by Rob Rosin
"Selena was super knowledgeable, helpful and friendly on our call regarding auto and renters insurance, especially for 4:45 on a Friday hahaha. She made it incredibly easy for me to switch to State Farm and walked me through every step of the process. Thanks again, Selena!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Yamileth Oquendo

January 24, 2025

5  out of  5
rating by Yamileth Oquendo
"Gracias a Yajaira por su tiempo , orientacion y buen trato !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"